Using routes

Routes let a form show different pages depending on a user’s answer.

Use routes only where they make the form clearer or prevent users from being asked questions that do not apply to them.

Before publishing a routed form:

• test every possible path
• make sure users cannot become trapped in a loop
• make sure required information is collected on every relevant path
• preview the form from the beginning, not only from the changed page
• confirm that the service can process submissions produced by every route